Updated: Monday, May 18, 2020
SUBJECT: CONFIRMING CONTINUED OPERATIONS DURING COVID-19 FACILITY CLOSURE
Dear Valued BioLife Solutions Customers and Suppliers,
Our Customer Care team is working remotely addressing all inquiries and processing all orders. Since April 7th, order fulfillment and shipping has resumed on a limited basis. We have sufficient inventory to meet anticipated product demand, and sufficient raw materials on hand to resume limited production.
Our technical and scientific support teams are also working remotely and will respond to your inquiries as usual.
Thank you for your use of our products.
The BioLife Solutions Team
For assistance, please call us Monday through Friday (9:00 am to 5:00 pm PST) at:
Toll Free (North America): 1.866.424.6543