Contact Us

BioLife Solutions Inc.

3303 Monte Villa Parkway,
Suite 310, Bothell, WA 98021
USA

For assistance, please call us Monday through Friday (9:00 am to 5:00 pm PST) at:

Toll Free (North America): 1-866-424-6543
Direct: 1-425-402-1400
Fax: 1-425-402-1433

 

PLEASE NOTE: BIOLIFE SOLUTIONS IS NOT AFFILIATED WITH BIOLIFE PLASMA.`

    General Inquiries

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      Ask The Scientists

      Please fill out the form below and we will respond to you as soon as we can.

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        Certificate of Analysis

        Product and Part Number *

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        How did you purchase this product? *



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        For any issues with this form, or if you have trouble locating the correct CoA, please contact our customer care team.

        By supplying my contact information, I authorize BioLife Solutions Inc. to contact me with communication about BioLife Solutions products and services. We respect your privacy; you may opt out of our contact list or update your contact preferences at any time. Please review our most recent Privacy Policy for details about how we manage and protect your data.

          Master File Request

          Use the form below to request a cross reference letter for our US FDA master file for specific biopreservation media products to be used in your clinical application. This is not for regulatory submissions outside the USA.

          Organization *

          Address *

          City *

          State/Country *

          Zip/Postal Code *

          Phone *

          Fax *

          Contact/Principal Investigator Name *

          Contact/PI Phone *

          Contact/PI Email *

          Full IND Name *

          Full IND Number (or TBD if not assigned) *

          Full NCT Name *

          Full NCT Number (or TBD if not assigned) *

          Volume of BioLife Solutions Media utilized per cell product (mL) *

          Development Phase for this Master File Cross Reference Request *

          BioLife Product*

          BioLife Solutions media product use *

          Route of Administration *

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          By supplying my contact information, I authorize BioLife Solutions Inc. to contact me with communication about BioLife Solutions products and services. We respect your privacy; you may opt out of our contact list or update your contact preferences at any time. Please review our most recent Privacy Policy for details about how we manage and protect your data.

            Sample Request

            Please select the type of FREE sample you wish to receive:

            BioLife’s protein- and serum-free hypothermic storage product, is designed to provide maximum storage and shipping stability for biologics at 2ºC to 8ºC.

            BioLife Solutions’ protein- and serum-free freeze media product, is for cryopreservation of biologics at -80ºC to -196ºC and is pre-formulated with DMSO.

            Please Ship My No-Obligation Sample To:

            First Name *

            Last Name *

            Title *

            Company or Organization *

            Address 1 *

            Address 2

            Email *

            Phone *

            What cell or tissue type will you preserve with your sample? *

            What biopreservation media do you currently use? *

            Select the intended use of your project: *

            How did you learn about our products? *

            Why are you interested in our products?

            • Check all that apply *

            Evaluation Terms

            1. By accepting this no cost product sample, you agree to conduct an evaluation of the product within 3 months of receiving the sample.
            2. You also agree to share the results of the evaluation with BioLife Solutions.

            Note:

            BioLife Solutions will not share the results of the evaluation with any third party without your prior written consent.

            I have read and agree with the terms of the product evaluation.

            By supplying my contact information, I authorize BioLife Solutions Inc. to contact me with communication about BioLife Solutions products and services. We respect your privacy; you may opt out of our contact list or update your contact preferences at any time. Please review our most recent Privacy Policy for details about how we manage and protect your data.

              Safety Data Sheet Request

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                Precision Thawing Inquiries

                Please fill out the form below and we will respond to you as soon as we can.


                YesNo

                YesNo

                  evo Products

                  Please fill out the form below and we will respond to you as soon as we can.

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                  Message

                  Topic

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                      Cryogenic Storage Products

                      Please fill out the form below and we will respond to you as soon as we can.

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                      Title *

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                      Interest *

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                      State/Province*

                      Postal Code *

                      Country *

                      Comments

                      By supplying my contact information, I authorize BioLife Solutions Inc. to contact me with communication about BioLife Solutions products and services. We respect your privacy; you may opt out of our contact list or update your contact preferences at any time. Please review our most recent Privacy Policy for details about how we manage and protect your data.

                        Biopreservation Media Support

                        Please fill out the form below and we will respond to you as soon as we can.

                        First Name *

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                        *indicates required fields

                        By supplying my contact information, I authorize BioLife Solutions Inc. to contact me with communication about BioLife Solutions products and services. We respect your privacy; you may opt out of our contact list or update your contact preferences at any time. Please review our most recent Privacy Policy for details about how we manage and protect your data.

                        evo Support

                        Please fill out the form below and we will respond to you as soon as we can.

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                        evo ID:
                        Shipment Link:
                        Date of Incident:
                        Time of Incident (GMT Format):
                        Location of Incident: City:
                        Location of Incident: Site/Courier:
                        End-User Company:
                        Courier Reference Number:
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