BioLife Solutions Inc. Privacy Policy

 

This Policy relates only to our online information collection and use practices. At BioLife Solutions we recognize that many consumers who visit our web site are concerned about any information they provide us on-line, and how we maintain and use this information. To address these concerns and to demonstrate our commitment to privacy we have developed and implemented this Privacy Policy. This Policy relates only to our online information collection and use practices. As this policy may change from time to time, we encourage you to periodically check it.

Summary of Activities:
• We only collect personally identifiable information that you voluntarily and knowingly provide us.
• We use the information that you provide us only for the purpose(s) for which you specifically provided it or for specific additional purposes for which we receive your prior consent.
• We do not share any information you provide us with anyone outside of BioLife Solutions Corporation.
• We may use a technology called “cookies” to enhance your experience on our site.
• We employ appropriate security measures to protect against the loss, misuse and alteration of any information you provide us.

Below is a more detailed explanation of our policy in each of these areas.

 

Information We Collect and How We Use It

General
We only collect personally identifiable information on a voluntary basis. We do not require that you provide this information to gain access to our site, and we do not require you to disclose more information than is reasonably needed to participate in an activity on our site. However, if you do not provide the information that is noted as being required or mandatory in connection with a particular activity, you will not be permitted to engage in that activity. We collect personally identifiable information primarily to e-mail updates and news, to respond to your questions or suggestions, and to complete online transactions. We do not sell any information we gather at our web site to anyone outside of BioLife Solutions Inc. We do not transfer or disclose any information we gather at our web site to anyone outside of BioLife Solutions Corporation without your prior consent, except (1) in cases where we believe in good faith that we have a legal obligation to disclose such information.

We do reserve the right, in connection with the potential sale or transfer of the interests of BioLife Solutions and its subsidiaries and affiliates, to sell or transfer your information (including but not limited to your address, name, age, gender, zip code, state, and country of residency and other information that your provide through other communications) to a third party entity that (1) concentrates its business in a similar practice or service, (2) agrees to be BioLife Solutions’ successor in interest with regard to the maintenance and protection of the information collected, and (3) agrees to the obligations of this privacy policy.

Polls & Surveys
We periodically conduct polls and surveys on our site. The information we collect from these polls and surveys is only for BioLife Solutions’ use. If sample answers to polls or surveys are posted our web site, no identifiable information is included.

Online Purchasing
When you order from us on our web site we collect personally identifiable information from you. If you order one of our products or services, we will collect and maintain your name, e-mail address, billing address, shipping address, telephone number, product selections, credit card or other payment information, order number, referring URL, IP address, page you bought from and a password. We collect this, and other information, in order to fill your order and to communicate with you about your order. Before confirming your order, you will have the opportunity to review the product order form and make changes and additions to the information it contained and these changes will be automatically kept for future use. If you do not provide the information that is noted as being required or mandatory, you will not be able to place orders on our web site.

Cookies
Like many companies, we use a technology called “cookies” to enhance your experience on our web site. “Cookies” are small pieces of information sent by a web server to a web browser which the web server is then able to retrieve from the web browser when you visit other pages of our web site or you subsequently visit our web site. BioLife Solutions uses these cookies for a number of purposes, such as saving information about your language preference (so that you do not have to choose it every time you come to our site) or country (if applicable), authenticating registered users, supporting the mechanisms for our shopping cart and on-line ordering, and enabling general traffic trend analysis. The cookies BioLife Solutions uses do not contain any personally identifiable information and cannot profile your system or collect information from your hard drive. You are not identified by name or e-mail address, just by a unique string of numbers that we assign the first time you come to our site.

While you do not need to allow your browser to accept cookies in order to browse much of our web site or to access many of our services, you must have cookies enabled if you wish to access content in languages other than English, shop on-line at our web store, or access any areas reserved for registered users.

Most browsers allow you to turn off the cookie function. If you want to know how to do this, please look at the help menu on your browser. As described above, turning off the cookie function will restrict the on-line services from BioLife Solutions that you can use.

Security
We employ appropriate security measures to protect against the loss, misuse and alteration of the information under our control. However, as no on-line data transmission can be guaranteed to be totally secure, we (like all web sites) cannot warrant or guarantee 100% security of any information you transmit to us at our web site.

Choice and Control
Choice/Opt-in
Our site provides you the opportunity to opt-in to receive communications from us, as described at each opt-in opportunity. Further, when you receive the requested communication, you are given the opportunity to unsubscribe from receiving any future communications or to change your information.

Control
You can always ask to review any personal information that we may have collected from you at our web site, have us update, correct or delete this information (if we still have the information in our databases), and/or instruct us not to use this information in the future. If you wish to exercise this right, simply reach us using ourcontact form.

Links to Other Sites
BioLife Solutions does not guarantee the content of other sites for which we provide a link.

Transfer of Information to USA
This web site is offered by BioLife Solutions Inc., and is hosted at its Corporate Headquarters in Bothell, WA, USA. Data transferred from you by your use of this web site outside of the USA is therefore transferred to the USA. The USA may have different data protection standards than your country; however, we will still handle information in the manner we describe in this Privacy Policy.

How To Contact Us

If you have any questions or concerns about our Privacy Policy or your dealings with this web site, please contact us via our online contact form.

Privacy Information Sheet (PDF)