ThawSTAR® Extended Limited Warranty and Preventative Maintenance
Extended Limited Warranty
BioLife offers a separate Extended Limited Warranty. Extended Limited Warranties should be ordered together with the instrument to be covered. The Extended Limited Warranty extends the limited warranty period by one year after the initial warranty period and includes one preventive maintenance service.
BioLife offers a preventive maintenance service called RapidCheck as part of an Extended Limited Warranty. For customers located in North America, shipping to BioLife and back to the customer site is included in the price of service. For international customers located outside of North America, customers are responsible for the cost of shipping the instrument to BioLife and back to the customer site, in addition to the cost of the Extended Limited Warranty or service.