ULT Product Support

Contact our
Service Team here

Stirling Ultracold
6000 Poston Road
Athens, OH 45701

Business Hours
Monday through Friday
8:00 AM- 5PM,
Eastern Time USA

Service Phone


A growing list of service providers

map of the world

We are rapidly expanding our network of factory-authorized service providers in support of our growing base of customers around the world. Explore the map above to find a service provider in your region or contact us directly by completing the request form below.

Input your
service needs

Stirling Ultracold, now part of BioLife Solutions, has a worldwide network of independent service professionals trained and qualified to work on any model of Stirling freezers. Need assistance with your freezer? Fill out the form and we will contact you within 24 hours to troubleshoot the problem or schedule a service visit.

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Support Inquiry


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Class-defining solutions for biological and pharmaceutical storage.

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